Introduction
At Ground Therapy® Sleep Mat, Grounding Mat, Mat, we respect the privacy of our users and are committed to protecting your personal information. This privacy policy explains how we collect, use, and protect your personal information when you visit our website groundtherapymat.shop (the “Site”) and use our products and services (collectively, the “Services”).
Please read this privacy policy carefully to understand our privacy practices. By accessing or using our Site or Services, you agree to the collection, use, disclosure, and procedures this privacy policy describes. If you do not agree with our policies and practices, do not use our Site or Services.
Changes to This Privacy Policy
We may modify this privacy policy from time to time to reflect changes in our privacy practices or relevant laws. We will post any privacy policy changes on this page and, if the changes are significant, we may choose to provide a more prominent notice or send you a notification. We encourage you to review this privacy policy whenever you access the Site to stay informed about our information practices and the ways you can help protect your privacy.
Collection of Information
Information You Provide to Us
We collect information you provide directly to us when you use our Site and Services. For example, we collect information when you:
- Create an account or complete a purchase on our Site
- Request information or support from us
- Participate in discussions or other social features
- Interact with us through third-party social media platforms
- Participate in contests, surveys, promotions, or events
- Submit content, videos, comments, or questions to us
- Sign up for newsletters, updates, or marketing emails
The information we collect may include personal information such as your name, email address, phone number, billing address, shipping address, payment information, comments, photos, and any other information you choose to provide.
Information We Collect Automatically
We also automatically collect information about your use of our Site and Services through cookies, web beacons, and other technologies. For example, we may collect:
- Log information such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device information (including device and application IDs), search terms, and cookie information
- Information about your interactions with the Site and Services, such as the pages or content you view, clicks, actions taken, and the dates and times of your activities
- Device event information such as crashes, system activity, and hardware settings
- Cookie data
This information allows us to understand how you and other visitors navigate our Site, analyze trends, bugs, and errors, administer and improve the Site, gather broad demographic information about our user base, and offer tailored content and advertising.
Information from Other Sources
We may obtain information about you from other sources and add it to or combine it with the information we collect through our Site and Services. For example, if you access third-party services through our Site or Services, or interact with us on third-party platforms, we may collect information about you from those third-party services or platforms. We may also receive information about you from third-party partners and combine it with data collected through our Site and Services.
Use of Information
We may use the information we collect through our Site and Services for a variety of business purposes such as:
- Provide, maintain, and improve our Site and Services
- Process and complete your orders and transactions
- Respond to your requests, inquiries, comments, and concerns
- Send you information about your orders and purchases
- Contact you about our Site, Services, and promotions
- Administer contests, surveys, promotions, or events
- Detect, investigate, and prevent fraud and unauthorized or illegal activity
- Link or combine information we collect from various sources
- Conduct analytics to inform our business strategies and enable personalized or tailored content and offers
- Comply with legal obligations
In certain circumstances we may anonymize your personal information so that it can no longer be associated with you. We reserve the right to use anonymized data for any legitimate business purpose without further notice to you.
Disclosure of Information
We will not share your personal information with third parties without your consent, except in the following circumstances:
- With service providers and business partners who assist us in operating the Site and Services, processing orders and transactions, conducting research, marketing, payment processing, communications, analytics, customization, optimization, or other business purposes. These service providers and partners are authorized to use your personal information only to perform services on our behalf and are required to protect the confidentiality and security of your information.
- As required by law, such as to comply with a subpoena or court order, or to protect our legal rights and business assets.
- If we believe disclosure is reasonably necessary to comply with legal process or prevent harm, fraud, or illegal activity.
- If we sell or transfer all or some of our business assets or operations (e.g. merger, acquisition, bankruptcy). Your information may be one of the transferred assets. The buyer or acquirer would have the same rights to your information as described in this privacy policy.
- With your consent or at your direction.
Except as described in this privacy policy, we will not sell, rent, share, license, or otherwise disclose your personal information to third parties. Aggregated, anonymized data that does not identify you may be used and shared with third parties for various business purposes.
Protection of Information
We aim to protect your personal information using appropriate technical and organizational measures. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.
Your Choices and Rights
You may have certain rights and choices regarding the personal information we collect, use, and share about you. These rights may vary based on your location. If you would like to request to review, correct, update, delete, or limit our use of your personal information you may contact us using the contact details at the bottom of this policy.
In your request, please make clear what information you would like to access, change, remove, or limit our use of. For your protection, we may require you to provide verification of your identity before we can respond to your request.
We will respond to your requests as soon as reasonably possible, generally within 30 days of receipt. Please note that certain information may be exempt from such requests in some circumstances, such as if we need to keep processing your information for our legitimate interests or to comply with a legal obligation.
Cookies and Tracking Technologies
We use cookies, web beacons, pixels, and other tracking technologies on our Site and in connection with our Services to collect information about your use of and interaction with our Site and Services. For example, we may use these technologies to:
- Collect information about your access and use of our Site and Services, such as pages visited, links clicked, non-sensitive text entered, buttons pressed, files downloaded, and mouse movements.
- Store information about your preferences and settings such as interface customizations, language preferences, cart contents.
- Recognize you when you return to our Site
- Analyze trends, usage, and activities in connection with our Site and Services
- Measure and analyze advertising and marketing interactions and effectiveness, and tailor ads based on your interests and browsing history.
- Detect and prevent fraudulent activity.
You can control the placement and use of cookies and other tracking technologies. Your browser or device may include settings that allow you to block or delete cookies and other tracking mechanisms. Information on how to manage cookies and tracking can be found in your browser or device settings. Note that restricting cookies and other tracking technologies may impact your experience on our Site and Services, limit certain features, and affect our ability to customize content and offers for you.
Third Party Sites
Our Site and Services may contain links to or integrations with third party websites, apps, products, or services. Any information you provide to third parties will be covered by their privacy policies and practices. We encourage you to learn about third parties’ privacy practices before providing them with information. We are not responsible for these third-party sites.
Children’s Privacy
Our Site and Services are not designed for or targeted to children under the age of 13. We do not knowingly collect any personal information from children under 13 without parental consent. If you are a parent or guardian and believe your child has provided us with their personal information without your consent, please contact us using the information below. Upon notice, we will take commercially reasonable steps to delete the information.
International Users
Our Site and Services are hosted in the United States and intended for users located in the United States. If you access the Site or Services from the European Union or other regions with privacy laws that differ from U.S. law, please be advised that any personal information you provide will be transferred to and stored on servers located in the United States. By using our Site or Services or providing any personal information to us, you consent to this transfer and storage of your information in the United States. You also agree to abide by this privacy policy in full.
Changes to this Privacy Policy
We reserve the right to amend this privacy policy at any time to keep it up to date with legal requirements and the ways we use your personal information. Please check this privacy policy periodically for changes. Your continued use of our Site or Services after any changes to this privacy policy will constitute your consent to the amended privacy policy.
Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Email: [email protected]
Phone: (555) 123-4567
We will respond to all requests, inquiries, or concerns within 30 days.
This policy was last updated on January 1, 2023.